COVID-19 RESPONSE

March 31, 2020

Per Executive Order, all access to Lakes Lyman and Cooley is now closed until further notice.

March 15, 2020

 

In an attempt to prevent or slow the spread of COVID-19 in our area, SJWD will be restricting visitor and customer access to its offices until further notice.

 

The SJWD Customer Service department will be available via phone at 864-439-4423, and via email at sjwdservice@sjwd.com.  SJWD will continue to meet customer needs relative to:

  • Billing and payments
  • New services
  • Customer initiated service stops and transfers
  • Service leaks

The following communication options will be available to our customers for bill payment or other general needs:

  • Call or email via the information above
  • Online payment via our site https://secure.sjwd.com/ubs/
  • Night deposit box located at SJWD’s main office (307 Spartanburg Highway, Wellford SC, 29385)
  • Submit payment by mail

Please note that COVID-19 is NOT a water-borne virus.  SJWD’s water is 100% safe to consume normally. Please see https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater for more information. 

Welcome

Thank you for visiting the Startex-Jackson-Wellford-Duncan Water District website. Established in 1956, SJWD is committed to providing the highest quality water, as well as exceptional customer service.

We take pride in our lasting relationships with customers and understand the importance of keeping you informed. Please use SJWD’s website as a reference tool to keep up to date on services, recreational opportunities and conservation tips, in addition to conveniently paying your bills.

If you have any questions, concerns or need assistance, please click here.

Our Mission

We provide excellent quality water and services to our current and future customers while leading efforts to protect our natural resources and continuously improve cost effectiveness. We accomplish this through the efforts of our employees, by using sound business practices and through timely application of emerging technologies.